New united phone number of the contact centre of the Rosseti Group of Companies is now working in Rosseti Volga

13 february 2020

61187c14effcd2eb01a448e66e6f5a66.jpgNow, consumers of services of Rosseti Volga (brand of IDGC of Volga, PJSC) in seven regions within the company's area of responsibility (Saratov, Samara, Penza, Ulyanovsk, Orenburg Regions, Republic of Mordovia, Chuvash Republic) have a unified number of the contact center of the Rosseti Group of Companies. It is very easy to remember – 8-800-220-0-220.

One can apply to the contact center for issues of technological connection, power transmission, power outages, maintenance of power grid facilities, commercial metering of electricity, provision of additional services, quality of service, contact information, etc. The call is free from any phones, the contact center operates around the clock. By the hot line phone number, any facts of unlawful connections to the grids and unregistered power consumption may also be reported. Anonymity is guaranteed. In addition, consumers can report on problems related to electricity supply at the Rosseti’s portal “Svetlaya Strana”: https://светлаястрана.рф.